Sales Support medewerker

In the role of Sales Support, you will be responsible for the day-to-day order fulfillment of new and existing trade and retail customers of the EMEA region. You will be working directly with the Account Manager to support him on his day to day tasks. Planning, execution and after-sales on daily operations of all sales orders and programs are your main tasks. You will make sure the orders are correctly and in time in the system, you will make adjustments and you prepare orders for billing. Next to that, you will be involved in various activities and participate in projects to support the broader sales team.

You will work close to the customers and production areas, but will be in close contact with different departments located at the EMEA HQ in The Netherlands.

Your responsibilities:

• Manage daily business around the sales; you enjoy helping and supporting the Account Managers
• Make sure orders are correctly in the system and ready for billing
• Claim handling; you will inform the Back Office team and Account Manager about open claims and make sure they will take the needed steps
• Answer questions about invoices and correct them if needed
• Deal with transport companies if there are any issues around transportation
• Provide proactive feedback on process changes, efficiency and new customers
• Will be the linking pin between production, transport, sales planning and sales support

Team:

You will work within the international and dynamic environment of Driscoll’s of Europe, Middle-East and Africa. The Sales Support team consists of 9 employees based in Breda.

Our company is the global market leader for fresh strawberries, blueberries, raspberries and blackberries. With more than 100 years of farming heritage and hundreds of independent growers around the world, Driscoll's is passionate about growing fresh, beautiful and delicious berries.

Supportive is your middle name. You are a teamwork enabler that puts high value on trustworthiness and openness to learn from other. As a Sales Support you are well organized, able to keep an overview and you can easily switch during the day. Flexibility and accuracy skills are key for this role, you have the ability to manage the hectic on the day, follow-up the strategic scenarios which are set-up by sales planner. You have strong problem solving skills. You have also:

• HBO (Bachelor’s degree) level of work and thinking
• some working experience in a similar role, preferable in an international dynamic environment
• Strong commercial skills
• Excellent communication skills in English in both verbal as written. Spanish or French language skills are preferred
• Willing to work outside office hours (you will be compensated)

• An attractive salary in line with your experience
• Unique opportunity to work for a fast-developing FMCG brand in Europe in the growing fresh berry category
• Work within a dynamic organization

Interested? Nice! We are looking forward to receiving your application